Safety

Knowing who is who

Safety is a set of things that work, not a promise. Here is what DERSA does today.

What is in place

A code before you get in

Your driver asks for four digits. Nobody gets into the wrong car, and no driver picks up the wrong person.

A code before a parcel is handed over

The recipient proves it is them. A courier typing a name into a box is not proof.

Calls go through DERSA

A customer and a driver can speak without either learning the other's number.

Proof that is recorded

Who tried, when, and how many times they got it wrong is written down. When somebody disputes what happened later, there is something to read.

Codes are never stored

A code is computed, not kept in a column. A copy of the database does not hand anybody your code.

Guessing is limited

Three wrong attempts and the code is dead. After that a person has to intervene.

What is not built yet

These are planned and do not exist, which is why they are named rather than left off. On a safety page, presenting an intention as a fact can be the thing somebody relies on when deciding to get into a stranger's car.

  • An SOS button
  • Sharing a trip with a trusted contact
  • Detecting an unexpected stop
  • Reporting an incident from inside the app

In an emergency

Call 991 for police and 907 for an ambulance. DERSA support is not a substitute for the emergency services.